Frequently Asked Questions
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1. WHAT DOES THE TACT2 PROGRAM TEACH?
The TACT2 verbal program focuses upon:
(1) Understanding 2 different types of aggression.
(2) Understanding 5 sources of staff anger during crisis.
(3) Using 3 basic counseling skills to de-escalate emotional problems.
(4) Using 3 behavior mananagement skills to handle deliberate problems.
The TACT-2 physical program focuses upon:
(1) Understanding when to and when NOT to intervene physically.
(2) How to protect yourself (using minimum force) if attacked.
(3) How to remove a youth from an unsafe area, using teamwork and minimum force.
(4) How to restrain a dangerously unsafe youth, using teamwork and minimum force.
2. HOW LONG IS THE TACT2 BASIC PROGRAM?
The TACT2 program is very structured, but allows plenty of room for personalizing as well. There are up to 20 hours of instruction, with stories and activities, role plays and guided group discussions. Twelve (12) of these hours involve verbal skills, and up to 8 involve physical skills, depending upon the needs of your agency.
3. HOW MUCH DOES IMPLEMENTATION COST?
Once instructors are trained, the only cost is the consumable student workbook, which runs from $5-$7 depending on how many you buy. Instructors in the physical program are required to attend an annual recertification, which costs $150/person.
4. HOW MANY STAFF CAN WE TRAIN AT ONCE?
There's a lot of interaction going on during the class. Groups should be big enough to encourage a good mix, but small enough to be sure everyone has a chance to get involved. The ideal size is 10-15, but groups as small as 6 or as large as 18 or more could work. Staff are certified when they complete the training and pass both written and physical tests of skills.
5. DO YOU REQUIRE STAFF TO BE RECERTIFIED?
To maintain their certification in TACT2, staff must complete a 6-hour Staff Refresher course at least once per year. This includes a minimum of 3 hours of verbal instruction, and 3 hours of physical instruction. The reproducible Staff Refresher booklet is included in Trainer's Manual, so there's no additional cost for this.
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... about Training of Trainers
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1. WHO IS A GOOD CANDIDATE TO BECOME A TRAINER?
You do NOT have to be an athlete or an accomplished public speaker to be a good trainer. The best TACT-2 trainers are experienced staff who are comfortable in front of their peers, have good listening and teaching skills, and are reasonably physically fit.
2. WHAT HAPPENS DURING THE TRAINING OF TRAINERS?
There's a maximum of 18 participants per group, so the training is VERY interactive. On the first two days, you'll master the verbal components of the program. You'll observe and interact while your master trainer teaches the first few lessons, then team up and deliver some of the other lessons to your peers. You'll get personalized assistance in preparing, and helpful feedback afterwards to enhance your training skills.
On the third and fourth days, you'll do the same thing with the physical skills. On day 3, the master trainer will teach all the physical techniques: self-protection, escorts, and restraints. Then on day 4, you'll team up and lead instruction in the same techniques, mastering not just content, but procedure as well.
We'll close with instruction on monitoring safety during interventions, then have a discussion of implementation issues. By the time we're done, you'll have experienced the TACT2 program FIRSTHAND from beginning to end, and gotten individualized coaching on how best to deliver it. You'll leave with all the skills and materials you need to begin training your staff back home right away.
3. HOW MUCH DOES THE TRAINING OF TRAINERS COST?
For verbal only: $500/person, including all materials for the first 2 days.
For the full verbal and physical program: $750/person, again including all materials. Physical trainers are required to recertify annually at a cost of $150/person, which includes updated materials.
4. WHAT IS INCLUDED IN THE COST OF TRAINING?
The registration fee includes 4 days of instruction in verbal and physical techniques PLUS materials (200-page scripted trainer's manual, PowerPoint CD, starter set of 10 student workbooks, and dozens of warm-up activities and supplements, including a reproducible Staff Refresher booklet. ($500 covers only the first 2 days of verbal instruction and materials). You'll also get quarterly newletters, access to the Trainer's Only page on the website, and unlimited email support in the first year.
A light breakfast is sometimes included, but not meals or lodging.
5. WHAT IF WE DON'T WANT TO TRAVEL? WILL YOU COME TO US?
Yes! With a minimum of 10 trainers, we will bring the training to you. The cost is the same -- $750/person -- plus reasonable travel expenses for the Master Trainer.
OPTION 1: Attend a regional 4-day Training of Trainers, held several times per year in various locations around the country. The fee is $750/person, including all materials. Annual 1-day Trainer recertification is required to maintain current status ($150/person annually). See the Train the Trainer page for more information. Training is conducted by Dr. Steve Parese.
OPTION 2: Contract for an onsite 4-day Training of Trainers to certify up to 24 of your staff. The fee is the same $750/person (minimum 10), including all materials, plus reasonable travel expenses. Training is conducted by Dr. Steve Parese.
OPTION 3: Contract for a onsite 3-day Basic Staff Training with a co-Trainer option, allowing up to 4 of your senior staff to certified as trainers in the process. Requires a 4th day for Trainers. The fee is just $5,000 for the 3-day Basic Training, including all materials, PLUS $750 each for Trainers (min 2, max 4), plus reasonable travel expenses. Training is conducted by Dr. Steve Parese.
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